Frequently Asked Questions
Do you have any questions or concerns? Here you'll find answers to our guests' most frequently asked questions.
Reservation
You can book directly on our website to get the best available rate. We accept credit card and bank transfer payments.
Cancellation policies depend on the rate selected at the time of booking. We recommend that you check the details in your booking confirmation or contact us for more information.
Check-in / Check-out
Check-in is available from 2:30 PM to 7:00 PM.
You can also check in online, provided you have paid for your reservation and
received your login instructions.
Check-out must be completed by 10:30 a.m.
On the day of your arrival, you will receive a code and instructions via email or WhatsApp on how to
access the property and retrieve the key from the key box.
You will then be able to check in on your own and go to your room.
Services
Since we are a guest house, we do not serve breakfast.
However, in every room you’ll find a kettle, an espresso machine, tea, coffee pods,
and a complimentary bottle of water.
Yes, free parking is available on the property or in the immediate vicinity of the facility.
Yes, free Wi-Fi is available throughout the property and in all rooms.
Yes, all rooms are equipped with air conditioning and underfloor heating to ensure maximum comfort in every season.
Yes, all rooms have a private bathroom.
Animals
Yes, pets are welcome at our establishment. We simply ask that you let us know when you book.